Last updated: 30 July 2026
At Harry & Charlotte, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or place an order.
When you use our website, we may collect:
Name
Billing and delivery address
Email address
Phone number
Payment information
IP address and browser information
Order history
Information collected through cookies
We use your information to:
Process and deliver your orders
Process payments securely
Provide customer support
Improve our website and shopping experience
Prevent fraud and protect our business
Send order updates and, where permitted, marketing emails
Payments are processed securely through trusted payment providers. We do not store your full payment card details on our servers.
We only share your information when necessary with trusted third parties such as:
Payment providers
Delivery partners
Shopify (our ecommerce platform)
IT and website service providers
We never sell your personal information.
Our website uses cookies to improve your browsing experience, remember your preferences, analyse website traffic, and provide personalised content and advertising where applicable.
You can manage or disable cookies through your browser settings.
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Object to certain processing activities
Withdraw consent for marketing communications at any time
We use appropriate technical and organisational measures to help protect your personal information. However, no internet transmission can ever be guaranteed to be completely secure.
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date.
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Harry & Charlotte
Email: support@harry-charlotte.com